Amerigroup nurse hotline texas

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For questions about drug coverage, please contact us at TTY Prior Authorization Forms. Your vision coverage includes an eye exam every 12 months and glasses or contact lenses, when medically necessary. Your vision benefits are administered by Davis Vision. If you do not know your child's dental plan, call the enrollment broker at For questions about your behavioral health coverage, please call Magellan directly at TTY If you have questions, please call customer service toll-free at TTY You do not need a referral to get emergency services.

This should be done for any emergency at home or away. Some CHIP members have copays. Your member's card shows if you have one. You can view copays for different services, based on income guidelines.

If your child is having a mental health emergency, call Magellan. Your child's vision coverage includes an eye exam every 12 months and one pair of non-prosthetic eyewear every 12 months. Please call them directly to learn more about your child's dental coverage:. For questions about your child's behavioral health coverage, please call Magellan directly at TTY View your child's behavioral health coverage. View Participating Counties Member Handbook. If you would like to come and share your ideas with BCBSTX staff and community partners on what you like about your plan benefits or where we can do better, please contact the STAR Kids member advocate in your area for details.

Learn about upcoming Member Advisory Group meetings. Please choose a PCP from the provider network when you join. You should let us know If you would like your child's specialist to be their PCP.

You do not need referrals to see in-network specialists. You do not need a referral for behavioral health or substance abuse treatment services to see a Magellan network provider.

If you want to see an out-of-network provider, you need to get a prior authorization for to ensure Magellan has the provider information needed to accurately pay claims.

A Magellan Health Care Coordinator will work with your child's service coordinator to ensure your child has access to the behavioral health services needed.

You can also call Magellan at Service coordination assists you and your child in coordinating acute and long-term care services. In BAM, you can view the service coordinator's name, phone number, and email address. You can also call Magellan directly. If you need help choosing a health plan, To ask for an appeal or a fair hearing, call the Member Advocate in the Travis service area at TTY Call between a. To get auxiliary aids and services, or to get written or oral interpretation to understand the information given to you, including materials in alternative formats such as large print, braille or other languages, please call BCBSTX STAR Kids Customer Service at TTY If you have a speech or hearing disability, call or toll-free.

Provider Directory Central Service Area. Provider Directory Travis Service Area. You may leave a voice mail outside of our normal business hours or on weekends and holidays. If you are experiencing an emergency, call or go to the nearest hospital emergency room. Prior Authorization Forms View your drug coverage.

View your vision coverage. View your behavioral health coverage. Find a Doctor or Hospital. If your child has an minor emergency, like an asthma attack, high fever etc. True emergencies of course still need Emergency Room care.

Those are including but not limited to injuries requiring stitching, potential broken bones requiring X-ray and casting, seizures, head injuries, collapse, severe Asthma attack, severe allergic reactions with swollen face or lips and difficulty breathing, high fever with letargy, dehydration, abscesses that need drainage, severe chest pains, severe stomach pains, near drowning or other accidents. However, please refrain from going to the ER for non-emergency care like colds, diaper rash, ear aches and other minor illnesses.

Not only that you will have a long wait time there due to the fact that they will see all real emergencies first, but also you may potentially expose your child to more serious illnesses while waiting and also you may not get the personalized care your child deserves since they do not know your child as well. Click here to view the list of most common insurance carriers we accept. We now accept many more. Please call us for information specific to your insurance company and plan.

We accept most major insurances. Please call our office for further details. We understand that children need care even when they do not have insurance or insurance will not cover a service. We are dedicated to our patients and we give discount for our "self-pay" patients. We accept credit card payments only. We offer written and signed payment plan options for a 90 day period for larger balances.

We strive to explain your insurance benefits ahead of time of your visit so you can plan ahead for paying your copays and deductibles due at the time of each visit. We do offer Texas Vaccines for uninsured and underinsured patients free of charge except for administration fees.

Our office is a modern facility in the border of Coppell and Irving, with easy access from I and accessible with public transportation with a close by bus stop. We have convenient parking right in front of the main entrance with wheel chair and stroller ramps leading to a ground level comfortable waiting area. We strive to maintain germ free environment paying attention to Lysol and bleach all surfaces that little hands touch. Would you like to switch to the accessible version of this site?

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Accessibility View Close toolbar. Contact Us At Kids Klinic, we encourage you to contact us whenever you have a concern or question related to your care.

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